Bridging the Generation GAP
Crystalbrook Riley 131-141 Esplanade, Cairns, Queensland, AustraliaCommunication within your multigenerational team needs to be clear, straightforward, and meaningful to create unforgettable customer experiences. Drawing upon her three decades of experience and dedicated research in customer experience and service delivery, guest speaker Michelle Pascoe, will encourage you to rethink your organisational culture and devise strategies that bridge the gap between generations....